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MechAfrica
Step-by-stepApps + USSDOffline-first

How MechAfrica works

Requests move from farmer to provider to completion — supported by USSD access, offline-first workflows, and clear status updates.

Download & accessPartner or get support
Network model

A connected network, not a single app

Farmers request services, providers deliver, and agents support onboarding and coordination.

Farmers
Request • Track • Complete
App or USSD
Providers
Accept • Assign • Deliver
Provider App
MechAfrica Platform
Routing • Updates • Coordination
USSD reach
Offline-firstNotificationsLocation-awareApps + USSD
USSD expands reach — farmers can request services without a smartphone.
Coming soon
Agents
Onboard • Support • Coordinate
Agents App (planned release)
Flows

Clear steps for each audience

Each role has a distinct journey — designed to reduce friction and improve delivery.

For farmers

Request → track → complete (via app or USSD)

  1. 1
    Request a service
    Choose a service, add farm details, and submit (app or USSD).
  2. 2
    Get matched and updated
    Get confirmations and status updates as work is scheduled.
  3. 3
    Track and complete
    Follow progress to completion and confirm when the job is done.
For providers

Receive demand → accept → assign assets → complete

  1. 1
    Receive demand
    See incoming requests by location and category.
  2. 2
    Accept and schedule
    Confirm availability and plan routes and time windows.
  3. 3
    Assign assets and teams
    Allocate equipment, operators, and time slots effectively.
  4. 4
    Deliver and close out
    Track active work, share updates, and mark completion.
For agents
Planned release

Onboard → support → coordinate (coming soon)

  1. 1
    Onboard users
    Support onboarding and profile readiness for farmers and providers.
  2. 2
    Coordinate operations
    Help resolve bottlenecks and improve delivery reliability.
  3. 3
    Support issues
    Manage follow-ups and field-level support workflows.
Infrastructure

Infrastructure that keeps delivery reliable

Apps, USSD, offline-first design, and coordination workflows built for service delivery at scale.

Mobile apps

Role-based app experiences for farmers and service providers.

USSD access

Farmers can request services via *928*193# without a smartphone.

Offline-first sync

Work in low-connectivity areas and sync when ready.

Notifications

Status updates keep demand and supply aligned.

Location-aware operations

Better routing and coordination across districts.

Trusted workflows

Clear steps and accountability improve reliability over time.

Routing and coordination

Match demand to providers and track delivery end-to-end.

Agent support

Field support for onboarding and coordination (planned).

Field-ready design

Practical UX built for on-the-ground realities.

Ready to access MechAfrica?

Download the apps, or dial USSD for farmers without a smartphone.

Download & accessDial *928*193#